Hello, Candidate!
If you are here, it's probably because you have a question and need to contact the recruiters for the job opening, right?
We understand the importance of direct contact in these situations, which is why we have developed a simple and efficient process to assist you in doing this.
IMPORTANT:
1) Candidates can only initiate a conversation with recruiters if they have already completed the application for the job.
2) If you have already received any contact from the recruiters by email, you can simply reply to that email with your question, and they will receive your message via the platform as usual.
Below are the guidelines for making contact:
1) Access your Plooral account
You can do this either through our Plooral app, available for Android and iOS, or through your preferred browser on your computer or mobile device by accessing https://app.plooral.io/. Remember to access the account using the same email and password you used to apply for the job.
2) Locate the job you applied for
Once you are logged into your account, click on the "Applications" tab. There, you will find all the jobs for which you have applied. On the specific job you want to contact the recruiter for, click on "Message".
If you are using the app, the process is similar: click on the "Applications" icon and then on the desired job to send your message.
3) Write and send your message
Now is your chance to get your questions answered! Remember to be polite and straightforward, mentioning that you are a candidate for the job and specifying the reason for contact. After reviewing your message, click on "Send".
4) Wait for the reply
Recruiters are usually very busy, but they do their best to respond to candidates' messages as quickly as possible. Be patient and keep an eye on your Plooral account and/or email to see if the reply has arrived.
We hope this guide has been helpful to you. If you have other questions about how to use the platform, feel free to explore our Help Center or contact us by opening a support ticket.
Good luck with your application! We're rooting for you!
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